Family life

How will the Canada Post strike affect holiday packages and Santa letters?

Does Santa have email because there are going to be some slight delays with the mail. Here is everything you need to know about the Canada Post strike.

How will the Canada Post strike affect holiday packages and Santa letters?

Photo: THE CANADIAN PRESS/Ryan Remiorz

Update: On Thursday morning, the Trudeau government introduced legislation to force an end to rotating strikes by Canada Post employees.” And then this replaces the section about Hajdu under the “when”: On Thursday morning, the Trudeau government introduced legislation to force an end to the rotating strikes by Canada Post employees. Labour Minister Patty Hajdu tabled the bill in the House of Commons just one day after a special mediator was re-appointed in an effort to reach contract agreements between Canada Post and the Canadian Union of Postal Workers.

Their union has warned of a legal battle if the federal government passes the back-to-work legislation, calling such a move unconstitutional.

Canada Post has been on “rotating” strikes since October 22, and Black Friday—one of the busiest online shopping days of the year—is coming up fast. Understandably, many retailers and customers are worried about whether packages will make it in time for the holidays.

Here’s everything you need to know about why workers are striking—and what it means for your mail.


When did Canada Post workers start their labour action?

When crown corporation Canada Post and the Canadian Union of Postal Workers (CUPW) couldn’t reach an agreement regarding new contract demands after year-long negotiations, the union announced it would begin strikes across the country on October 22. In order to minimize the effect on customers, each strike is meant to last only 24 hours per city, with different strike locations on rotation.

Is there a way to keep track of where the rotating strikes are happening?

You can keep up via both Canada Post’s website and the CUPW website.  Canada Post wrote in a customer update that the strikes “have touched virtually every Canada Post facility and every Canadian address so far.”

Why are Canada Post workers on strike?

The union cites a range of concerns, but one big one is the disparity in pay for urban and rural postal workers. Urban carriers are paid by the hour, and rural carriers are paid based on the size of their route (which, in practice, means urban carriers are paid more). CUPW also points out that most urban carriers are men, and rural carriers tend to be women. It affects about 8,000 rural and suburban employees (compared to 42,000 urban Canada Post employees).

Critics of the strikes have pointed to the 2016 Canada Post Review that found that Canada Post workers have the “highest level of total wages and benefits compared to its competitors and its subsidiary, Purolator, as well as the highest productive hourly rate (i.e., labour cost per hour worked) vs competitors. (This holds true for both Canada Post’s “inside” sorting workforce and its “outside” delivery workforce.”) 

What are Canada Post workers asking for?


The postal workers’ union is asking for Canada Post to address workplace injuries, which, according to CUPW statistics, have increased by 43 per cent over the last two years. They have also called for Canada Post to address pay equity, “job preservation” and for a national overtime ban that limits work weeks to 40 hours and eight-hour days (due to concerns of frequent overwork). Last weekend, they called for the federal government to appoint a mediator to help both sides reach an agreement.

What does this mean for my packages?

Although each city is only affected 24 hours at a time, strikes at distribution hubs and sorting centres have led to an estimated 30-day backlog, according to the CBC. Mail and parcels are shipped to these centres before distribution, and the CBC reported there were 600 unloaded tractor-trailers with around 2,500 parcels in each one. The situation is especially bad in southern and southwestern Ontario, because of a backlog of hundreds of transport trailers sitting idle at its main Toronto sorting facility. Canada Post suspended delivery guarantees for parcels on November 13 “until further notice.” On Monday, Canada Post said that delays of parcel and mail delivery would continue into 2019. In other words, you’ll still get your packages—eventually—but there is no guarantee as to when.

When will Canada Post deliver my mail?

Paper mail is backlogged as well. However, CUPW has confirmed that it will continue delivery for essential cheques, such as the Canada Child Benefit (CCB) and the Working Income Tax Benefit. Other benefit cheques may be delayed.

What about letters to Santa?

Canada Post’s popular annual program, which lets kids write letters to Santa—which are then answered by “elves”—is still on this year. However, a union spokesperson told Global that postal workers will still “be able to volunteer with the program, but with delays in some cases.” In other words, write that letter now.

When will the Canada Post strike end?

Postal service is considered an essential service, meaning that the government can legislate workers back on the job. (The federal Conservatives did this during the 2011 strike.) Labour Minister Patty Hajdu said on Tuesday that the federal government is prepared to do just that if a collective agreement isn't soon reached. "We strongly encourage both sides to reach a deal and are prepared to table legislation if we do not see a resolution over the next few days, a step we do not take lightly," she said in a statement.”


CUPW rejected the most recent offer from Canada Post on November 17. Canada Post has agreed to resume mediation if the union agrees to a temporary cooling off period” to address the upcoming busy holiday season—that means there would be a pause on strikes and labour disruptions until January 31. The corporation is also offering up to $1,000 per member if they agree to the cooling off period, among other requests and proposals.

Do I have any other options to make sure my purchases get delivered by the holidays?

Andrea Stairs, general manager of eBay Canada, says some larger retailers may offer alternative shipping methods, like FedEx and UPS, although those alternatives will cost more. Small businesses which often cannot afford to offer courier services will be at a disadvantage.

With files from the Canadian Press

This article was originally published on Nov 20, 2018

Weekly Newsletter

Keep up with your baby's development, get the latest parenting content and receive special offers from our partners

I understand that I may withdraw my consent at any time.