Contact us/FAQ

 

FAQs

 

SUBSCRIPTIONS

  • Whom do I notify if my address has changed?

    Please contact our circulation department at service@todaysparent.com or 1-800-567-8697. Allow 2-4 days for a response.

  • How do I sign up for a subscription online?

    Visit www.todaysparent.com/subscribe for details on our various subscriber offerings or call 1-800-567-8697.

  • Is the magazine available on iPads or tablets?

    Yes! We currently make the magazine digitally available for iPad through the Apple Store and for Android devices through Google Play. See www.todaysparent.com/subscribe for details.

  • What do I do about missing/damaged issues?

    Call our customer care line at 1-800-567-8697 or email service@todaysparent.com.

  • I’m having an issue with my iPad/tablet edition, whom do I contact?

    Call our customer care line at 1-800-567-8697 or email service@todaysparent.com.

LOGIN/TECHNICAL DIFFICULTIES

  • I’m having email/login issues. What do I do?

    If you’ve forgotten your password, please follow the steps here. If you still can’t resolve your issue, please email webmaster@todaysparent.com.

NEWSLETTERS

  • How do I sign up for newsletters?

    Go to www.todaysparent.com/newsletter, enter your email address and select your preferred free e-newsletters. Once you’ve submitted your choices, you will be asked to check your email and verify your subscription with the link provided.

  • How do I unsubscribe to newsletters?

    We’d be sad to see you miss out on our great content, but you can click the “Unsubscribe” link at the bottom of any Today’s Parent email or manage your email preferences at [link coming soon]

  • Why am I receiving newsletters/emails from your website if I was never a subscriber?

    We would never intentionally send unsolicited emails, but in the event that you should receive a message from us and can’t recall subscribing, drop us a note at website@todaysparent.com and we’ll do our best to source the issue for you.

EDITORIAL COMMENTS OR QUESTIONS

JOBS/INTERNSHIPS/FREELANCE OPPORTUNITIES

EDITORIAL INTERN

You are a magazine and web fanatic who is excited about learning the ropes. You have a strong background in fact-checking and story research and you’re happy to help with editorial department administrative duties (i.e. responding to reader letters, vetting PR requests, etc). You are active online and understand the difference between blogs, Twitter, Pinterest and Facebook (and why you should be active on these platforms). You will be given the opportunity to contribute ideas to magazine lineups, write web content, short articles or sidebars, source images, build online articles and galleries, etc. Hours are negotiable and can be flexible to accommodate your schedule, but we are looking for a minimum commitment of two days a week (about 14 hours). Internships are reserved for students enrolled in an accredited post-secondary program that requires a work placement for completion of your diploma/degree. The ideal candidate should be available for three to four months. If you’re interested, please send your resume (with clippings, if you have them) to editors@todaysparent.com with “Editorial Intern” in your subject line. Only short-listed candidates will be contacted for an interview.

ART INTERN

You work well with others, have a keen eye for detail and a strong sense of typography, balance and white space in design. You’re also proficient in Adobe Creative Suite. The successful candidate must be available part-time for a four-month period. Art interns work closely with all members of the art department to execute the vision of the magazine. Tasks include illustrations, maintenance of the dummy book, scanning, image research and attending in-house photo shoots. Interns may be asked to design pages or in-house advertisements. Short-listed candidates will be contacted for an interview and portfolio review. If you’re interested, please send your resume and portfolio to editors@todaysparent.com with “Editorial Intern” in your subject line. Only short-listed candidates will be contacted for an interview.

  • How can I apply for a job with Today’s Parent?

    Visit www.rogers.com/careers and create a profile to receive job alerts or apply for open positions.

  • How do I submit a story/pitch?

    Please contact editors@todaysparent.com and give a brief description of your idea and where you see it living in the magazine or online. All pitches will be given consideration, however you will only hear back if we’d like to explore your idea further.

OTHER

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